WHY IT RATES: Air travel numbers aren’t slowing down anytime soon, and new tech like EASE from Amadeus can help clear congestion when problems arise.—Michael Schottey, TravelPulse Director of Digital Content
Disruption to airport operations can often lead to gate issues for airlines and delayed check-in for travelers. Airlines need flexibility within the airport to provide passengers with a seamless experience.
Killeen-Fort Hood Regional Airport (GRK), located in central Texas, and Lehigh Valley International Airport (ABE), located in Allentown, Pennsylvania, are both moving away from the traditional common use system and implementing Amadeus Extended Airline System Environment (EASE™), a hybrid common-use infrastructure platform. It is an expandable passenger processing solution that allows any equipped ticket counter or gate workstation to be used by any airline serving the airport.
Amadeus EASE™ can be implemented at any airport, regardless of size, and at a cost far below that of traditional common use systems. It is distinguished by its ability to provide airport operators the flexibility they need to optimize resource allocation required for processing passengers.
Matt Van Valkenburgh, AAE, Executive Director of Aviation for Killeen-Fort Hood Regional Airport, says: “We chose to implement EASE™ at GRK because of the flexibility it provides for the airlines and operations. Our airport offers a variety of services for the airline traveler and the charter community and we’re committed to providing the best experience possible.”
Glenn Kurcon, Director of Information Systems and Technology for Lehigh Valley International Airport (ABE), says: “ABE has experienced a sharp increase in passenger traffic over the past seven months, and we needed a solution to allow airlines to share gate and ticket counter resources which created a more flexible environment and enabled us to accommodate new services.”
Betros Wakim, President, Amadeus Airport IT Americas, Inc., adds: “As we see more North American airports making the significant decision to transition away from traditional common use, EASE™ is quickly becoming a preferred solution. Both GRK and ABE are well positioned for the future as they expand their services and improve experiences for airlines and travelers.”
With the addition of Killeen-Fort Hood Regional Airport and Lehigh Valley International Airport, EASE™ will be operational at 51 airports in North America including LAX, JFK, CLT, FLL, and TPA.
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