Etihad customer Fi Munro, who was forced to cancel her dream vacation after being diagnosed with lung cancer while already being in remission from ovarian cancer, will allegedly be reimbursed for the price of her flight after initially being refused by the carrier.
“I wouldn’t have booked a holiday if I thought there was any risk of not going. If anything, I put it off until I felt well enough but this came out of the blue,” Munro said. “I was a bit upset because it was £1,000, which is nothing to a big company but is a lot to us. They should use some discretion.”
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