15-year-old Alaska Airlines passenger Kaisa Kotch was forced to rebook her flight after having an allergic reaction to a cat within the cabin of the aircraft shortly after boarding.
“We do our best to accommodate all individuals when they are traveling on Alaska Airlines,” said Tim Thompson, Alaska Airlines’ external affairs manager. “In this situation, staff followed our process in working to provide as much distance onboard as possible between a traveler with allergies and another traveler with an animal in the cabin. While attempts were made to assist both guests, the traveler with allergies elected to be re-accommodated on a later flight.”
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