David Bookbinder, a Derbyshire County council leader, claims that Ryanair was unfair in not allowing his wife, Wang Yi, to fly out of East Midlands Airport (EMA) for what he claims was a visa-related issue.
According to Bookbinder, Ryanair informed them that Yi’s visa did not permit travel in the EU Schengen zone, but he claims that his own British passport bypasses the need for both passengers to travel with the appropriate paperwork.
A Ryanair Spokesperson responded: “It is each customer’s own responsibility to ensure they have the correct travel documents for their journey, as stated in our terms & conditions at the time of booking … Our records confirm that the customer in question was not in possession of a valid travel visa and was correctly denied boarding.”
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