Categories: Aviation

Blind Passenger Alleges easyJet Wrongfully Removed Him From Flight

An elderly blind and diabetic man is calling out U.K.-based budget airline easyJet, alleging that the carrier wrongfully kicked him off of a flight, leaving him stranded in Paris earlier this month.

According to BelfastLive, 78-year-old Eric Smylie of Lisburn, Northern Ireland, was left without his aide, 64-year-old Davey Pogue, and proper medication as a result of the mishap.

MORE Airlines & Airports

“I’m blind, diabetic and I have (chronic obstructive pulmonary disease), so being left in Paris on my own has been a terrifying experience. I keep reliving the panic attacks,” Smylie told the news outlet. “I’m still shaking about it, I’ve lost my appetite, my confidence has gone and I feel nervous and afraid. My wife, Meta, who’s very ill, didn’t know if I was dead or alive. Neither of us will get over this.”

Smylie alleges that flight attendants accused him and Pogue of being drunk after they’d “had three of pints of beer in the airport.”

“Some other passengers from Northern Ireland stood up to try to help us and said it was obvious we weren’t drunk,” added Smylie. “I was shocked beyond belief. I found out later Davey was put in police cells and I ended up in the Holiday Inn Express. I was terrified. I couldn’t understand anyone or see anything.”

Smylie said that he and Pogue were eventually reunited at the airport and that he was able to book an Air France flight to Dublin, where he later caught a bus to Belfast.

“I was so frightened. I was in tears,” he told BelfastLive.

The airline has since apologized and confirmed that it’s looking into the incident.

“We are very sorry that this incident has caused distress for Mr. Smylie and Mr. Pogue and we are investigating to fully understand what happened and see if any lessons can be learned, a representative for easyJet told BelfastLive. “Mandatory safety reports which were filed at the time report that the passengers were disruptive and aggressive towards our crew which is why the police were called to intervene and the passengers were not permitted to travel.”

“We have contacted the French police to understand how the two men came to be separated after they were escorted from the aircraft,” the spokesperson added. “Unfortunately our customers did not contact us to let us know of their situation, so we didn’t offer assistance at the time.”

This post was published by our news partner: TravelPulse.com | airlines/blind-passenger-alleges-easyjet-wrongfully-removed-him-from-flight.html” rel=”nofollow”>Article Source |
Bobby Laurie

His background in the travel industry dates back to November 2005 when he was initially hired as a flight attendant. After initially flying for six months for US Airways (now American Airlines) Laurie had started his move up the corporate ladder and held various positions within the industry before ultimately landing as an Analyst specializing in InFlight Policies & Procedures. Read More

Recent Posts

Spirit Flight Attendants Push Back Against Google Data Deal

A bankruptcy court has postponed approval of Google’s purchase of Spirit Airlines data amid objections…

4 hours ago

Fake Wi-Fi Network Posed as Delta’s Real Connection During Flight

A fake Wi-Fi signal was discovered on a Delta flight from Las Vegas to Atlanta…

5 days ago

Live Bullet Found on United Airlines Flight Prompts Evacuation, Security Sweep

A live bullet was discovered aboard a United Airlines flight from Denver to San Diego…

6 days ago

US Recruits Gamers to Help Solve Air Traffic Controller Shortage

The Department of Transportation and the Federal Aviation Administration (FAA) are taking an unconventional approach…

1 week ago

Body-Mind Harmony

It's summer, and if you have a beach getaway coming up, are you trying the…

1 week ago

What’s Cool for School

Back-to-school shopping is here! From high-tech gear to creative classroom essentials, we’ve got ways to…

1 week ago