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JetBlue Teams With Gladly to Improve Customer Service
JetBlue announced a new partnership with Gladly to offer live chat from within their branded mobile applications. The updated JetBlue mobile app enhanced by Gladly

United Airlines Talks Strategic Growth Plan
United’s recent announcements could signal a new trend in the air passenger experience. The airline is making significant investments in improving are a number of

United Airlines Will Introduce Major Changes to its Meal Service in 2020
During United Airlines’ “Flight Plan 2020” event, held in Chicago on October 25, 2019, company executives outlined some upcoming changes in the airline’s in-flight dining

American Airlines Announces New Service to New Zealand in 2020
American Airlines announced it would launch the only nonstop service from Los Angeles to New Zealand next October. The flights from Los Angeles International Airport

Chicago O’Hare International Airport Begins $334 Million Runway Extension
Chicago’s O’Hare International Airport, one of the busiest aviation facilities in the world, broke ground Friday on the final piece of what will end up

United to Further Decarbonize Air Travel
Amid increasing scrutiny of airlines and their impact on global warming, United has announced plans committed to invest $40 million in an effort to accelerate

Air Unlimited Announces Vacation Destinations in Bahamas
WHY IT RATES: While not all travelers may realize it, the Bahamas is still welcoming visitors to explore its beautiful islands, many of which remain

Potential Shake-up In Landing Rights at Heathrow to Favor Virgin Atlantic
British Airways’ reign of dominance at London’s Heathrow Airport may be coming to an end, at least if Richard Branson has his way. A new

Two Passengers and Their Emotional Support Dogs Removed From Flight
Passengers flying with emotional support animals continue to face challenges from airlines. Most recently, two passengers and their emotional support French bulldogs were removed from

Indonesian Investigators Blame Boeing in Report on Lion Air Crash
Investigators in Indonesia revealed the Lion Air crash that killed 189 people in October 2018 was caused by a combination of design flaws in the
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