United Airlines announced a new virtual customer service feature, dubbed Agent on Demand. The carrier added the contact-free option to provide travelers with real-time information

A surge in coronavirus cases across the majority of the country has lessened the desire to fly, leading to the lowest number of passengers screened

Delta Air Lines continues to set the bar for safety, service and convenience among North American airlines in the time of COVID-19, according to the

Delta Air Lines announced it has expanded its customer-first flexibility promise by waiving change fees for all domestic and international flights. As part of an

FlyersRights.org, the airline passengers’ consumer advocacy group, has filed a notice of appeal in the District of Columbia Circuit of Appeals challenging the Federal Aviation

With more than 85 million Americans expected to travel for the upcoming Christmas holiday, airports across the country are ramping up COVID-19 testing to complement

Despite an upcoming return to service, Boeing reported more 737 MAX order cancellations. According to The Associated Press, the airplane manufacturer announced another 88 orders

As if billions of dollars lost and tens of thousands of employees already laid off wasn’t enough, perhaps the first furloughs in the history of

American Airlines announced the expansion of its pre-flight COVID-19 testing program for domestic travel. The carrier revealed that starting on December 9 for travel as

A Hawaiian Airlines flight from Honolulu to Kahului had to make an emergency landing Monday barely 20 minutes after takeoff. Apparently, one of the engines