During Sunday’s episode of 60 Minutes on CBS, many of the problems that have plagued low-cost airline Allegiant Air throughout the years were highlighted in a segment that has caused major waves in the airline industry. 60 Minutes correspondent Steve Kroft revealed the results of an investigation that lasted seven months. Between January 1, 2016,…

WHY IT RATES: Travel agents with clients who fly with American Airlines will be hearing more about Julie Rath and the impact she will have on the carrier’s customers.—Donald Wood, Breaking News Senior Writer. American Airlines announced Thursday that Julie Rath, managing director – Service Recovery, has been named vice president – Customer Planning. Julie…

The International Air Transport Association says it is vital that Mexico City replace its severely overburdened Benito Juarez International Airport with a new facility. The organization, which represents 280 airlines, said in a statement that the existing airport is bursting at the seams and is hampering Mexico City’s potential to take a major role on…

United Airlines is improving its in-flight entertainment. The airline announced today it has expanded the personal device entertainment options on all aircraft with DIRECTTV live streaming for purchase to now provide at least one free entertainment choice on all Wi-Fi equipped aircraft. MORE Airlines & Airports Between February and April, United installed personal device entertainment…

Spirit Airlines announced Thursday that it would be adding new routes and increasing service to some of the top destinations in the Caribbean. Starting on April 12, Spirit will connect Fort Lauderdale-Hollywood International Airport to Cap-Haitien International Airport in Haiti’s second largest city, marking the second destination for Spirit on the island nation, complementing existing…

Finland’s Helsinki Airport continues to grow rapidly and has announced extended flight schedules on a pair of popular routes to the U.S. The airport’s operator, Finavia, confirmed that Finland’s flag carrier Finnair will extend the flight schedule on its Helsinki-Chicago route until December 3, 2018, and on its Helsinki-San Francisco route until December 5, 2018.…

Delta has achieved complete pay parity for the men and women in administrative and frontline jobs throughout its company. In a statement on its website released in support of Equal Pay Day, the airline said it conducts periodic reviews of the pay received by the men and women it employs in order to address any…

It’s easier than ever to fly to Germany this summer with Condor Airlines. The airline, one of the most popular in Europe, is adding even more connectivity from the U.S. to Germany this summer. Condor will begin new flights from Phoenix to Frankfurt, an ideal starting point for exploration of Germany, starting on May 18,…

The rise of Wi-Fi availability during flights has made traveling more bearable. It has also made Emirates a new record holder. In total last month, Emirates reported 1,037,016 customers connected to the internet during their flight, with 94 percent of those Wi-Fi connections made with a smartphone. Two percent of travelers using the internet on…

Air travelers could soon be sleeping comfortably in the cargo hold. Airbus and Zodiac Aerospace have partnered to develop and market passenger sleeping berths that would be installed inside aircraft cargo compartments. The European aircraft manufacturer announced Tuesday that the ambitious design would improve the passenger experience while also enabling airlines to differentiate. The modules…