Some travel-related businesses are quick to admit a mistake when it comes to purchases, but few are so funny and self-deprecating as Royal Caribbean was this week in not only owning up to a glitch but not punishing its passengers in the process.
For nine-and-a-half hours on Monday, July 1, Royal Caribbean guests were able to sign up for an all-you-can-drink package for just $18 a day on their respective cruises.
MORE Cruise Line & Cruise Ship
That’s almost $40 cheaper than it normally is.
Royal Caribbean quickly moved to say it was their fault in a tongue-in-cheek note to guests.
“Dear Guest,
Well, this round’s on us.
On Monday, July 1st, 2019, from 4:00 p.m. to 1:30 a.m. EST, we posted incorrect pricing of $18 USD per person, per day, for Deluxe Beverage Packages. Given that we typically price these packages at about $55 USD per person, it was the (messed up) deal of the century.
This was a BIG mistake! It might have been bad code, a random computer glitch — or maybe we just need to reinstate our intern typing test.
Any which way, it was our error, and we’ll own it. Enjoy your deep, deep discount — while we go drown our sorrows.
Happy 4th of July!”
Royal Caribbean honored the drink package for however long the guest purchased it.
A woman is accused of taking another passenger's first class seat on an American Airlines…
ICE detained a Southwest Airlines flight attendant at Nashville International Airport. An ICE spokesperson confirmed…
A Delta Air Lines flight from Seattle to Anchorage on July 11 diverted to Vancouver…
Sun Country Airlines is feeling the effects of the pilot crisis, removing approximately 348 flights…
United Airlines is preparing for a passenger boycott of President Donald J. Trump International Airport.…
With backyard entertaining, holiday festivities, and family gatherings in full swing.