Instead of basing its baggage allowance on overall number of bags, Etihad Airways’ new policy will factor in the total weight of flyers’ baggage as the metric by which it will be limited.
“The switch to a policy based on weight rather than the number of bags simplifies our allowance system and provides greater convenience and customer benefit while enhancing the travel experience,” said Mohammad Al Bulooki, Etihad Airways’ Executive Vice President Commercial.
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