System Outage Causes Delays for Spirit Airlines Passengers

Travelers flying with Spirit Airlines are dealing with delayed boarding and check-ins after a system outage Tuesday morning has created headaches across the United States.

According to WSVN.com, officials from Spirit announced crews had found the cause of the issue and were working to fix it, with the airline’s official Twitter account saying the systems were back up and running.

We experienced a brief outage this morning, but our systems are back up and running. We apologize for any inconvenience to our Guests.

For assistance, you can reach out to us here through DM, or call our Reservations team (801.401.2222). pic.twitter.com/tuEA84tDpS

— Spirit Airlines (@SpiritAirlines) August 14, 2018

While Spirit claimed the outage only lasted a short time, customers online reported there were still delays associated with the service interruption at airports such as Fort Lauderdale-Hollywood International Airport, Chicago O’Hare International Airport and more.

At O’Hare and the gate agent just announced that you’re system is down again. Get it together. You’d think with all the nickle and diming you guys do to passengers, you’d be able to afford and operate an adequate computer system.

— Michael Jesse (@TheMichaelJesse) August 14, 2018

This is the scene at ORD – absolute hell pic.twitter.com/jQ4jSQK2xL

— Robin Ooi (@rocko2109) August 14, 2018

Correction— you still have an outage down here at Pittsburgh international airport and we are delayed until further notice due to your system outage I believe

— Theresa Nelson (@the_resa_nelson) August 14, 2018

Passengers are encouraged to check with Spirit before arriving at the airport to ensure their flights haven’t been delayed due to the system outage.

Spirit is asking customers impacted by the technical issues to call the reservations line at 801-401-2222.

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