Categories: Cruises

Royal Caribbean Will Honor Drink Price Snafu

Some travel-related businesses are quick to admit a mistake when it comes to purchases, but few are so funny and self-deprecating as Royal Caribbean was this week in not only owning up to a glitch but not punishing its passengers in the process.

For nine-and-a-half hours on Monday, July 1, Royal Caribbean guests were able to sign up for an all-you-can-drink package for just $18 a day on their respective cruises.

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That’s almost $40 cheaper than it normally is.

Royal Caribbean quickly moved to say it was their fault in a tongue-in-cheek note to guests.

“Dear Guest,
Well, this round’s on us.
On Monday, July 1st, 2019, from 4:00 p.m. to 1:30 a.m. EST, we posted incorrect pricing of $18 USD per person, per day, for Deluxe Beverage Packages. Given that we typically price these packages at about $55 USD per person, it was the (messed up) deal of the century.
This was a BIG mistake! It might have been bad code, a random computer glitch — or maybe we just need to reinstate our intern typing test.
Any which way, it was our error, and we’ll own it. Enjoy your deep, deep discount — while we go drown our sorrows.
Happy 4th of July!”

Royal Caribbean honored the drink package for however long the guest purchased it.

This post was published by our news partner: TravelPulse.com | Article Source |
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