Categories: Aviation

American Airlines Making Big Leadership Changes

For weeks now, speculation has run rampant that American Airlines CEO Doug Parker was on the verge of being replaced.

Well, the beleaguered carrier made several leadership changes on Thursday—but none included Parker.

American made a series of moves but Parker is still in the big chair. The corporate structure now looks like this:

—Kerry Philipovitch, Senior Vice President of Customer Experience, officially announced her resignation after expressing a desire to tackle new projects elsewhere.

—Vasu Raja is now SVP of Network Strategy after serving as VP of Network Planning.

—Don Casey has been promoted to SVP of Revenue after serving as SVP of Revenue Management.

—Kurt Stache goes from SVP of Marketing to SVP of Customer Experience.

—Jill Surdek is being promoted to SVP of Flight Service.

“This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever and delivering a superior customer journey as we create a world-class customer experience,” American President Robert Isom said in a prepared statement.

The moves are intended to help quell some of the problems currently plaguing American, which include operational flow and financial issues. It’s not like American is in the red, but the airline has lagged behind Delta and United in revenue growth.

All of which has pointed directly to Parker’s leadership, which made Thursday’s announcements somewhat surprising.

When asked if Parker is going anywhere, airlines-shuffles-management-but-makes-no-change-at-the-top/?ss=cio-network#2b740a2062e1″ target=”_blank” rel=”nofollow noopener noreferrer”>spokeswoman Michelle Mohr told Forbes, simply, “No.”

This post was published by our news partner: TravelPulse.com | airlines/american-airlines-making-big-leadership-changes.html” rel=”nofollow”>Article Source |
Bobby Laurie

His background in the travel industry dates back to November 2005 when he was initially hired as a flight attendant. After initially flying for six months for US Airways (now American Airlines) Laurie had started his move up the corporate ladder and held various positions within the industry before ultimately landing as an Analyst specializing in InFlight Policies & Procedures. Read More

Recent Posts

US Carriers Oppose Proposed Expansion of US-China Direct Flights

Major US airlines are lobbying the Trump administration to reject China’s proposal to add more…

6 days ago

Flight Attendants Fight Back Against FAA’s Plan to Remove Meal Breaks

A federal proposal that could eliminate meal breaks for pilots and flight attendants is facing…

1 week ago

Breeze Makes Push to Keep Spirit’s Slots Away From Major U.S. Airlines

Breeze Airways formally petitioned the Federal Aviation Administration to prevent major U.S. airlines from acquiring…

1 week ago

Duct-Taped Passenger Claims He Doesn’t Remember Mid-Flight Outburst

An American Airlines passenger duct-taped to his seat claims he has no recollection of his…

2 weeks ago

The Goldilocks Genome

What if the medication that’s supposed to save your life is actually putting you at…

2 weeks ago

JetBlue Faces $5 Million Lawsuit Over Seat Selection Allegations

A proposed class-action lawsuit has been filed against JetBlue Airways, alleging that a passenger paid…

2 weeks ago