Categories: Aviation

Delta CEO Says “Ask First” When It Comes To Reclining Airplane Seat

Delta Air Lines CEO Ed Bastian apparently errs on the side of caution.

Or, at the very least, he believes in etiquette and common sense when it comes to reclining seats on airplanes.

The great debate reared its ugly head again this week when a video went viral of an American Airlines passenger who claimed she was assaulted by a man sitting behind her when she reclined her seat.

MORE Airlines & Airports

The man repeatedly punched the back of her seat in retaliation, and the Twitterverse seemed split over who was at fault.

Enter Bastian.

Appearing on CNBC’s “Squawk Box” Friday morning to tout Delta’s plans to invest $1 billion to go carbon neutral, Bastian instead drew more response for his take on the reclining seat dilemma.

Give him credit – he initially, and smartly, tried to avoid the topic.

But when pressed, he said: “I think customers have the right to recline. We’ve been testing reduced recline … But I think that the proper thing to do is if you’re going to recline into somebody, that you ask if it’s OK first.”

But he added, “I never say anything myself, though.”

Bastian said he tries to read the situation.

“If someone knows there’s a tall person behind them, and they want to recline their seat, I think the polite thing is to do is make certain it was OK,” he said. “I never recline, because I don’t think since I’m the CEO of the airline, I should be reclining my seat. And I never say anything if someone reclines into me.”

Last year, Delta retrofitted its Airbus A320 jets to reduce the recline of the coach seats from 4 inches to 2 inches and the recline of first-class seats from 5.5 inches to 3.5 inches. The move was made in an effort to protect customers’ personal space and to minimize “disruptions to multitasking in-flight,” an airline spokeswoman said at the time.

Brad Smith

A late bloomer but an early learner, Brad likes to be honestly biased. Though fascinated by the far-flung corners of the galaxy, She doesn’t fancy the idea of humans moving to Mars.

Recent Posts

Breeze Makes Push to Keep Spirit’s Slots Away From Major U.S. Airlines

Breeze Airways formally petitioned the Federal Aviation Administration to prevent major U.S. airlines from acquiring…

10 hours ago

Duct-Taped Passenger Claims He Doesn’t Remember Mid-Flight Outburst

An American Airlines passenger duct-taped to his seat claims he has no recollection of his…

4 days ago

The Goldilocks Genome

What if the medication that’s supposed to save your life is actually putting you at…

4 days ago

JetBlue Faces $5 Million Lawsuit Over Seat Selection Allegations

A proposed class-action lawsuit has been filed against JetBlue Airways, alleging that a passenger paid…

5 days ago

Passenger Removed From Flight After Undressing and Behaving Indecently

Authorities removed a passenger from an American Airlines flight at Miami International Airport after she…

1 week ago