Academy Award-winner Marlee Matlin has called out Delta Air Lines, saying the carrier has made no accommodations for deaf and hard-of-hearing fliers on its flights.
The actress, who is deaf and is an advocate for the deaf and hearing impaired, took out her frustrations with a tweet noting the airline’s lack of closed captioning on its in-flight entertainment system.
https://twitter.com/MarleeMatlin/status/1210263674197168128?ref_src=twsrc^tfw” rel=”nofollow
Some 46,000 people liked the Tweet, and Delta responded with a tweet of its own and a statement to USA TODAY, saying that although most of their aircraft with seatback screens “have a wide variety of closed captioned content, unfortunately, Ms. Matlin’s flight has not yet been upgraded to include this feature. Accessibility is important to us (and) we apologize and are working diligently to upgrade our remaining fleet.”
Delta also tweeted a reply to Marlin noting that “As an alternative option, you can access closed-captioned Delta Studio content via Gogo Entertainment app on your personal electronic device.”
But Matlin was not satisfied with the answer and replied back to the airline.
https://twitter.com/MarleeMatlin/status/1210334916501811200?ref_src=twsrc^tfw” rel=”nofollow
Delta did not respond to that tweet from Matlin.
Major US airlines are lobbying the Trump administration to reject China’s proposal to add more…
A federal proposal that could eliminate meal breaks for pilots and flight attendants is facing…
Breeze Airways formally petitioned the Federal Aviation Administration to prevent major U.S. airlines from acquiring…
An American Airlines passenger duct-taped to his seat claims he has no recollection of his…
What if the medication that’s supposed to save your life is actually putting you at…
A proposed class-action lawsuit has been filed against JetBlue Airways, alleging that a passenger paid…