Boeing Slammed for Not Cooperating with Investigators In The Alaska Airlines Probe

Boeing was slammed by the National Transportation Safety Board on Wednesday for its lack of cooperation in the Alaska Airlines probe. Investigators are looking into the incident that led to the blowout of a door-plug panel in an Alaska Airlines flight in January. 

Fortunately, there were no injuries during the January 5 Alaska Airlines flight. Investigators believe that the problem started during a maintenance at Boeing’s factory in Renton, Washington.

Lack of Cooperation in the Alaska Airlines Probe

Two months since part of the Boeing 737 Max 9 blew off during a flight, investigators still haven’t received key documents in the Alaska Airlines probe. 

The safety board chair, Jennifer Homendy, told the Senate Committee that Boeing repeatedly did not provide the names of employees who worked on the door panels of Boeing 737s.

In addition to this, Boeing did not provide proper documentation in the removal and reinstallation of the panel on the aircraft in question. 

Utterly Unacceptable

Homendy said, “It’s absurd that two months later we don’t have that.” She added, “Without that information, that raises concerns about quality assurance, quality management, safety management systems.” 

Republican Senator Ted Cruz called Boeing’s inaction “utterly unacceptable.”

After the Senate hearing, Boeing responded and said that it gave the NTSB the names of the employees who worked on the 737 doors. 

Boeing said in a statement, “Early in the investigation, we provided the NTSB with names of Boeing employees, including door specialists, who we believed would have relevant information.” The spokesperson added, “We have now provided the full list of individuals on the 737 door team, in response to a recent request.”

Homendy said that she “stands behind her accurate testimony” involving Boeing’s lack of participation in the Alaska Airlines probe.

However, it remains unclear whether the airline kept records of who removed the plug on the Alaska Airlines plane last September. Boeing said, “If the door plug removal was undocumented there would be no documentation to share.”

John Michael Jayme

John Michael Jayme is a Travel Analyst for The Jet Set. He writes about news and events affecting the travel industry.

Recent Posts

The Top 5 Summer Travel Mistakes to Avoid

Summer travel can be amazing, but it is also the season when small mistakes can…

3 days ago

American Heart Association CKM syndrome

Millions of Americans live with heart disease, kidney disease, and metabolic conditions like obesity and…

1 week ago

FAA Investigates Close Call Between Delta and American Aircraft at Boston Logan International Airport

The Federal Aviation Administration is investigating a close call between American Airlines and Delta Air…

2 weeks ago

Universal Studios Hollywood Moves Security Up Front: What Changes for CityWalk and Theme Park Guests

Guests are now going through security before they reach CityWalk and the theme park gates.…

2 weeks ago

Consumer Reports Says Uber and Lyft Fares Can Vary Widely. Here’s What Travelers Should Do Now

The Jet Set is watching a new Consumer Reports investigation that says Uber and Lyft…

2 weeks ago

Greek Islands: Which One Is Actually Right for You (and How to Get There)

Here's the truth nobody says out loud: the Greek Islands are not one destination. They're…

2 weeks ago